Maintenance Department Communication Process

MAINTENANCE EMERGENCY

In case of a MAINTENANCE EMERGENCY call the MANAGEMENT OFFICE (If Open): 312-654-1560 Ext 1
           

If office closed, or not answering: CALL THE DOOR PERSON

 

 

James House (312) 654-1560 Ext 6

Kilmer House (312) 654-2079


ROUTINE MAINTENANCE REQUESTS

For all routine maintenance requests please call the management office or use the online maintenance request form.  The Maintenance Department will be notified by the management office will during office hours and the Doorperson after office hours.
  ONLINE        Management Office

(Note: See Authorization note below

OPEN

(312) 654-1560 Ext 1

                                                

CLOSED                                  

 Call DOOR PERSON 
 James House
(312) 654-1560 Ext 6
 Kilmer House (312) 654-2079 

           

Maintenance Service Work Order
Request Form: Link

NOTES: Authorization for maintenance staff to enter your unit if you’re not at home must be in writing to the management office.  You may sign a revocable blanket authorization that may also include a dollar limit. Absentee owners often file this authorization with management.

Permission to Enter Form: Link